START EARNING UP TO 30K WITHIN 12 WEEKS AS AN “IT SUPPORT ENGINEER”
Guaranteed job in IT or 100% of your course fees back
- No Prior IT Experience is Required
- Gain Industry Experience While Training
- Build Future skill to get a Job Ready
- The PowerFul IT Support/Technician Program
- Buy Now, Pay Later with 0% Finance
- Microsoft MD-102 (Win-10) Voucher Included
- Study Time – 8 to 12 weeks (Part-Time) only
- Trained and Mentored by Industry Experts
ABOUT THE COURSE
This course is designed to help students who want to study Computing as a one-year course or as a full-time study plan and continue with the Extended Diploma. The qualification is worth UCAS tariff points and is the size of 1.5 A Levels. Learners will develop a common core of computing knowledge and study areas such as the role of hardware and software, how system components interact and how data in a system is used, website development using HTML, PHP, JavaScript, CSS, system security, the impact and use of social media, and developing computer graphics.
For entry onto the NCC Education L3DC qualification, Students must meet the following entry requirements:
- Completed their GCSE/IGCSE ‘O’ Levels or an equivalent* qualification in their own country and passed 5 subjects with minimum grades of ‘C’, ‘4’ or equivalent* in each. These should include Mathematics and English.
- Have a valid score of 5.5 or above in the International English Language Testing System (IELTS) examination or equivalent for students whose first language is not English. Alternatively, students can take the free NCC Education Higher English Placement Test which is administered by our Accredited Partner Centres.
The Level 3 Diploma in Computing syllabus and assessment is suitable for students aged 16-19 as well as adult learners.
*Centres need to provide evidence to justify any equivalency decision (both qualification equivalency and grade equivalency) they make pertaining to any enrolments via non-GCSE or non-standard routes.
Assessments for all units will be offered in a number of assessment cycles throughout the year. The units are all assessed by either examination or assignments.
Past papers and sample assessments:
Study and Communications Skills
View a Sample Assessment here.
View a Sample Mark Scheme here.
Foundation Mathematics
View a Sample Assessment here.
View s Sample Mark Scheme here.
Culture Studies
The Culture Studies Assignment is open-ended, which means it does not change each cycle. Please find the live Culture Studies assignment and mark scheme below:
Introduction to Computer Science
View a Sample Examination here.
View a Sample Mark Scheme here.
Introduction to Programming
View a Sample Assignment here.
View a Sample Assignment Mark Scheme here.
SUCCESS STORIES
Don’t believe us? View some of our successful candidates who have been placed in the IT Industry
Michael Dogboe
Network Security Engineer
Salma Abdullah
IT Support Engineer | NHS
Bilal Muhammad
Network Support Engineer
Nigar Dilixiati
Network Engineer | Olink
Muhammad Usama
Infrastructure Engineer
ABOUT PROGRAM
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- No Prior Knowledge of IT is necessary
- Backed by our Job Placement Program or Money Back
- Flexible Learning (Evening, Weekend, and weekdays)
- The best and Most Competitive program in IT Industry
- IT Support Engineer
- IT Support Technician Network Security Engineer
- IT Support Manager
- IT HelpDesk Support Engineer
- The objective of this IT Support Technician is to make learners job-ready in implementing day-to-day IT support via phone, face to face, using the Email and Tools for Small to Medium Size Business and at the enterprise level.
- By the end of this program, a learner will gain conceptual and hands-on Practical experience with Microsoft Windows -10 knowledge to become Microsoft Certified as well as be Job Ready for any organization.
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- Passionate about a career in IT without prior Experience
- Excited to earn £30K with a few years of Experience
- Looking to start a career in the IT
- Excited to work in Flexible hours (work from home)
- Extensive Hands-on Instructor-led Project-based Learning
- 24/7 Lab Live, with Real Equipment
- Official Microsoft 30+ Project-based LABS
- Job Placement for up to £30K OR Your Money Back
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- To provide 1st line (Services desk/Help Desk) Technical Support to staff and customers within the business, assisting them with hardware, software, and Day to Day Support via phone, email, or desktop takeover.
- To provide IT Technical support; answering support queries either onsite or via phone or email and using help Desk Tools
- To maintain a high degree of customer Technical service for all support queries and adhere to all service management principles.
- To take ownership of user IT problems and be proactive and reactive when dealing with user issues.
- To log all calls on the call logging system using some Tools and maintain the full life cycle.
- Proactively review customer accounts and manage their own case queue in line with Service Desk procedures.
- Respond to inquiries from clients and customers and help them resolve any hardware /software and IT problems.
- Provide customers with timely updates to their cases in line with Service Level Agreements.
- To allocate more complex service issues to the relevant IT Support member.
- To arrange for external technical support where problems cannot be resolved in-house.
- Escalate incidents to the appropriate resolver group.
COURSE DETAILS & ROAD MAP
Become an “IT Support Engineer” within 8 to 12 Weeks
Program Details
Microsoft – Client Windows 10/11 (MD-102)
Microsoft – 365 identity & Services (MS-102)
VMWARE – VCP Boot Camp (VCP-DCV 2022)
Microsoft – Azure Fundamentals (AZ-900)
RECRUITMENT & OUR GUARANTEE
Our recruitment team will work on one to one basis to place you in IT.
4-8 Weeks Professional Training
12 week Recruitment Process
Job Guarantee /Money-Back
PROGRAM SAMPLE VIDEOS
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PROGRAM DETAILS AND PAYMENT OPTION
IT Support Engineer Details and Packages
- Saving 2000Saving overall
- MS 365 Fundamentals (MS-900)Self-paced (Cloud Fundamentals)
- MS 365 Admin (MS-102)Live Class & 20+ LABs (voucher included)
- Virtualization & Windows ServerIntroduction to virtualization (2hr) Live + LAB
- MS Azure Fundamentals (AZ-900)MS Cloud Foundation & 10+ LABs
- MS Azure Administrator Associate AZ-104MS Azure Administrator Associate AZ-104
- AWS Solution ArchitectAWS Solution Architect
- Industry ProjectsHands-on experience on industry projects
- Recruitment WorkshopITSM & Monitoring Tool, ITIL Process & MS Visio
- Video CV & Interview PrepCV & Linkdin, Interview Coaching call
- Guarantee Job Placement (up to £30K) OR money backAceess 5000+ IT Recruiters
- MS Azure Infrastructure Solutions AZ-305MS Azure Infrastructure Solutions AZ-305
- MS Azure Developer Associate: AZ:204MS Azure Developer Associate: AZ:204
- AWS Developer AssociateGoogle Cloud Training
- AWS SysOps Administrator- Associate LevelAWS SysOps Administrator- Associate Level
- AWS Database MigrationAWS Database Migration
- Google Cloud Platform Architect TrainingSelf Paced Google Cloud Platform Architect Training
- Saving 2000Saving overall
- MS 365 Fundamentals (MS-900)Self-paced (Cloud Fundamentals)
- MS 365 Admin (MS-102)Live Class & 20+ LABs (voucher included)
- Virtualization & Windows ServerIntroduction to virtualization (2hr) Live + LAB
- MS Azure Fundamentals (AZ-900)MS Cloud Foundation & 10+ LABs
- MS Azure Administrator Associate AZ-104MS Azure Administrator Associate AZ-104
- AWS Solution ArchitectAWS Solution Architect
- Industry ProjectsHands-on experience on industry projects
- Recruitment WorkshopITSM & Monitoring Tool, ITIL Process & MS Visio
- Video CV & Interview PrepCV & Linkdin, Interview Coaching call
- Guarantee Job Placement (up to £30K) OR money backAceess 5000+ IT Recruiters
- MS Azure Infrastructure Solutions AZ-305MS Azure Infrastructure Solutions AZ-305
- MS Azure Developer Associate: AZ:204MS Azure Developer Associate: AZ:204
- AWS Developer AssociateGoogle Cloud Training
- AWS SysOps Administrator- Associate LevelAWS SysOps Administrator- Associate Level
- AWS Database MigrationAWS Database Migration
- Google Cloud Platform Architect TrainingSelf Paced Google Cloud Platform Architect Training
WHY CHOOSE FORTRAY
You put in the hard work, and we are ready to bet on you.
Class or Online
Career Growth
Expert Learning
Finance Plan
Industry experience
Recruitment and Job support
WE’RE TRUSTED BY
Thousands Of Individuals, Small Businesses And Large Corporations Continuously Put Their Trust In Fortray
FREQUENTLY ASKED QUESTIONS
Yes, the exam fee is included for one attempt to pass the Microsoft exam (MD-102) along with other support like Mock Test.
The candidate only needs to pass the exams of Microsoft MD-102
Book your MD-102 Exam
https://learn.microsoft.com/en-us/certifications/exams/md-102
You can start the program within 24 hours. As soon as delegate signup for the program, and if they don’t have an IT background they will be provided the access to CompTIA A+ & Network+ resources, Expert Trainer support, and Classes Schedule. 24/7 Lab access, and Study plan to complete the program within 4-8 Weeks. This will ensure that the delegate would build an IT background and focus on the core Technology required for the IT Support program.
Yes, we have the best virtual classroom environment in the world where we have invested in next-generation and world-class Video conferencing system (4K) wherein the delegate would be able to see all the classroom as well as the physical equipment.
The program will be completed in the below stages.
- For Non-IT background
- CompTIA A+ (Study Plan and Material, Live LAB Access and Expert Tutor Support and class Schedule for LABs and QA session)
- CompTIA Network+ (Study Plan and Material, Live LAB Access and Expert Tutor Support and class Schedule for LABs and QA session)
- Microsoft MD-102(Study Plan and Material, Live LAB Access and Expert Tutor Support and class Schedule for LABs and QA session)
- 4-8 Weeks Foundation Building (Expert Instructor-led hands-on training)
- Microsoft Client (MD-102)
- Microsoft 365 Identity & Services (MS-102)
- VMWARE – VCP Boot Camp (VCP-DCV-2022)
- Microsoft – Azure Fundamentals (AZ-900)
- Pass the Exams
- 1-3 Months Job Placement
- Recruitment workshop – Life of an IT Support Engineer by using the.
- Network monitoring via Tools
- Patching and Fault Finding
- Management Reporting
- Helpdesk Support Engineer
- Replacement of devices
- Racking Stacking Devices
- Day-to-day IT Security changes in a live environment.
- And much more
- CV building, Interview Prep, Soft Skill, practical use cases. LinkedIn Profile, and Job placement.
- Launch your career into the “IT Support Engineer” domain up to 30K.
- Recruitment workshop – Life of an IT Support Engineer by using the.