START EARNING UP TO 30K IN IT SUPPORT
Guaranteed job in IT or 100% of your course fees back
- No Prior IT Experience is Required
- Gain Industry Experience While Training
- Develop future skills to become job-ready.
- The Powerful IT Support/Technician Program
- Buy Now, Pay Later with 0% Finance
- Microsoft MD-102 Voucher Included
- Study Time – Self-paced 8 to 12 weeks only
- Trained and Mentored by Industry Experts
- Price: £999 or £250 deposit and 10 monthly interest free payments of £99.9
- Study time: 3-9 months
- Salary: £21k – £35k
START YOUR IT SUPPORT CAREER TODAY
Our IT Support Engineer Job Placement Programme offers a swift and highly competitive route to kickstart a new career in IT within 8-12 weeks. It’s divided into four straightforward steps.
- Complete self-paced Training from our Industry expert Instructor.
- Build your Confidence with 24/7 Practical Live Labs.
- Pass the official Microsoft exam (MD-102) (Voucher Included)
- Complete your Recruitment process and start Earning up to £30K
Our proficient recruitment team collaborates with partners throughout the UK to secure interviews, helping you secure your dream job. Upon successful completion of your studies, we will fully reimburse all your course fees if you do not receive a job offer within 12 weeks after program completion.
SUCCESS STORIES
Don’t believe us? View some of our successful candidates who have been placed in the IT Industry
Michael Dogboe
Network Security Engineer
Salma Abdullah
IT Support Engineer | NHS
Bilal Muhammad
Network Support Engineer
Nigar Dilixiati
Network Engineer | Olink
Muhammad Usama
Infrastructure Engineer
PROGRAM BENEFITS
AVERAGE SALARY PROJECTION
Start your 1st IT Support job 25-40K (itjobswatch.com)
Average Salary
IT SUPPORT ENGINEER
£40k
You can earn an average of £40k a year
ABOUT PROGRAM
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- Passionate about a career in IT without prior Experience
- Excited to earn £30K with a few years of Experience
- Looking to start a career in the IT
- Excited to work in Flexible hours (work from home)
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- To provide 1st line (Services desk/Help Desk) Technical Support to staff and customers within the business, assisting them with hardware, software, and Day to Day Support via phone, email, or desktop takeover.
- To provide IT Technical support; answering support queries either onsite or via phone or email and using help Desk Tools
- To maintain a high degree of customer Technical service for all support queries and adhere to all service management principles.
- To take ownership of user IT problems and be proactive and reactive when dealing with user issues.
- To log all calls on the call logging system using some Tools and maintain the full life cycle.
- Proactively review customer accounts and manage their own case queue in line with Service Desk procedures.
- Respond to inquiries from clients and customers and help them resolve any hardware /software and IT problems.
- Provide customers with timely updates to their cases in line with Service Level Agreements.
- To allocate more complex service issues to the relevant IT Support member.
- To arrange for external technical support where problems cannot be resolved in-house.
- Escalate incidents to the appropriate resolver group.
- The objective of this IT Support Technician is to make learners job-ready in implementing day-to-day IT support via phone, face to face, using the Email and Tools for Small to Medium Size Business and at the enterprise level.
- By the end of this program, a learner will gain conceptual and hands-on Practical experience with Microsoft Windows -10 knowledge to become Microsoft Certified as well as be Job Ready for any organization.
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- No Prior Knowledge of IT is necessary
- Backed by our Job Placement Program or Money Back
- Flexible Learning (24/7 Access around the world)
- The best and Most Competitive program in IT Industry
- Senior IT Manager
- IT Support Manager
- IT Technical Specialist
- Senior IT Technician
- IT Support Engineer
- IT Support Technician
- Extensive Hands-on Instructor-led Project-based Learning
- 24/7 Lab Live, with Real Equipment
- Official Microsoft 30+ Project-based LABS
- Job Placement for up to £30K OR Your Money Back
COURSE DETAILS & ROAD MAP
Become an “IT Support Engineer” within 3 to 9 Months
Program Details
MD-100: Windows Client
MD-102: Endpoint Administrator
MS-102: Microsoft 365 Administrator
AZ-900: Microsoft Azure Fundamentals
RECRUITMENT & OUR GUARANTEE
Our recruitment team will work on one to one basis to place you in IT.
3 to 9 Months Self-paced Training
16 week Recruitment Process
Job Guarantee /Money-Back
PROGRAM SAMPLE VIDEOS
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BOOK IT SUPPORT TRAINEESHIP SELF-PACED PROGRAMME
What You’ll Get in This Programme
- CompTIA A+ Core 1/2
- Microsoft MD-100: Windows Client
- Microsoft MD-102: Endpoint Administrator
- Microsoft MS-102: Microsoft 365 Administrator
- Microsoft AZ-900: Microsoft Azure Fundamentals
- Recruitment Workshop
- Recruitment Process (Week 12-16)
- Guarantee Job Placement (up to £35K) OR fees back
- Cisco CCNA
- ITIL – Axelos
- SAVE £250
- One-time payment
- Most cost-effective plan
- No additional fees, no interest
- Microsoft MD-102 Voucher Included
- £574 Deposit SAVE £100
- 10 monthly installments of £57.5
- Save with smaller monthly payments
- No additional fees, no interest
- Microsoft MD-102 Voucher Included
- £250 Deposit
- 10 monthly installments of £99.9
- Most flexible plan
- No additional fees, no interest
- Microsoft MD-102 Voucher Included
WHY CHOOSE FORTRAY
You put in the hard work, and we are ready to bet on you.
Master Your Pace
Career Growth
Expert Learning
Finance Plan
Industry experience
Recruitment and Job support
WE’RE TRUSTED BY
Thousands Of Individuals, Small Businesses And Large Corporations Continuously Put Their Trust In Fortray
FREQUENTLY ASKED QUESTIONS
Yes, the exam fee is included for one attempt to pass the Microsoft exam (MD-102) along with other support like Mock Test.
The candidate only needs to pass the exams of Microsoft MD-102
Book your MD-102 Exam
https://learn.microsoft.com/en-us/certifications/exams/md-102
You can start the programme within 24 hours. As soon as delegates sign up for the programme, and if they don’t have an IT background, they will be provided access to CompTIA A+ & Network+ resources, expert trainer support, and a study schedule. Additionally, 24/7 online access to study materials for one year, 24/7 lab access, and a study plan to complete the programme within 4-8 weeks will be provided. This will ensure that the delegate builds an IT background and focuses on the core technology required for the self-paced IT Support programme.
Yes, we offer an exceptional self-paced learning environment. We have invested in a cutting-edge virtual learning platform with a world-class high quality videos. This enables delegates to view the instructional content and physical equipment seamlessly, without the need for a traditional classroom setting.
The program will be completed in the below stages.
- For Non-IT background
- CompTIA A+ (Study Plan and Material, Live LAB Access and Expert Tutor Support and class Schedule for LABs and QA session)
- CompTIA Network+ (Study Plan and Material, Live LAB Access and Expert Tutor Support and class Schedule for LABs and QA session)
- Microsoft MD-102(Study Plan and Material, Live LAB Access and Expert Tutor Support and class Schedule for LABs and QA session)
- 4-8 Weeks Foundation Building (Expert Instructor-led hands-on training)
- Microsoft Client (MD-102)
- Microsoft 365 Identity & Services (MS-102)
- VMWARE – VCP Boot Camp
- Microsoft – Azure Fundamentals (AZ-900)
- Pass the Exams
- 1-3 Months Job Placement
- Recruitment workshop – Life of an IT Support Engineer by using the.
- Network monitoring via Tools
- Patching and Fault Finding
- Management Reporting
- Helpdesk Support Engineer
- Replacement of devices
- Racking Stacking Devices
- Day-to-day IT Security changes in a live environment.
- And much more
- CV building, Interview Prep, Soft Skill, practical use cases. LinkedIn Profile, and Job placement.
- Launch your career into the “IT Support Engineer” domain up to 30K.
- Recruitment workshop – Life of an IT Support Engineer by using the.